About Our Hair
Q. What type of hair do you sell?
We offer 100% Brazilian Virgin Hair, known for its soft texture, natural shine, and exceptional durability.
What collections are available?
• Noir Luxe Extensions – Natural black Brazilian Virgin Hair
• Champagne Luxe Extensions – 613 Blonde Brazilian Virgin Hair
• Premium closures, frontals, and wigs
Q. How long does the hair last?
With proper care, our virgin hair can last12 months or longer and can be reused multiple times.
Minimal shedding is normal. Our machine-sewn wefts are designed to minimize shedding, and Brazilian hair is naturally tangle-resistant.
Can I dye or bleach the hair?
Yes! Our hair is unprocessed and can bedyed, bleached, or toned. We recommend using aprofessional stylistfor the best results.
Q. How do I care for my extensions?
- Wash with sulfate-free shampoo & conditioner
- Detangle gently with a wide-tooth comb
- Avoid heavy oils or alcohol-based products
- Sleep with a silk or satin bonnet/pillowcase
Shipping & Returns
How long does shipping take?
- Processing: 1–3 business days
- Standard Shipping (U.S.): 3–5 business days
- Express Shipping: Available at checkout
How do I track my order?
Once your order ships, you’ll receive atracking number via email to monitor your delivery.
What is your return policy?
Due to hygiene and quality standards,all sales are final.
What if my order is incorrect or damaged?
If you receive the wrong product or notice any damage, please contact us within24 hoursof delivery atNorluxetensions@yahoo.comwith your order details and photos.
Still have questions?
We’re here to help!
📩 Email us: Norluxetensions@yahoo.com
📱 Follow us on Instagram: @NorpreneurLuxeExtensions